Openlate
All industries

An AI assistant for plumbers, electricians and builders

You can't answer your phone with your hands in a geyser cupboard. Your agent replies for you, books the call-out and gets the details before you arrive.

Chat to us on WhatsAppSee pricing

Sound familiar?

  • Missed calls on the job

    Messages come in while your hands are full. By the time you call back, they have found someone else.

  • Call-outs that go nowhere

    You drive across town to quote, and the customer was only comparing prices.

  • Quotes typed at 10pm

    After a full day on site, you still have to sit down and write up quotes.

  • Waiting to be paid

    The job is finished, but the invoice sits unpaid for weeks.

What your agent does

  • Replies straight away and asks what is wrong, where the customer is and for a photo of the problem.
  • Separates emergencies from price-shoppers, so you know who to call first.
  • Books call-outs into your day and takes the call-out fee upfront.
  • Sends quotes from your price list, and a payment link when the job is done.

See everything the agent can do

Mokoena PlumbingExample chat
  1. Customer:

    Hi, my geyser is leaking from the valve. Can someone come out tomorrow?

  2. Agent:

    Hi! Sorry to hear that. Which area are you in, and can you send a photo of the valve?

  3. Customer:

    Randburg. Photo sent.

  4. Agent:

    Thanks, I've passed the photo to Sipho. The call-out fee is R450. I can book you for tomorrow at 08:00 or 13:00.

  5. Customer:

    08:00 please

  6. Agent:

    Booked for 08:00 tomorrow. Pay the call-out fee here to confirm. Sipho will message you when he's on his way.

    Pay R450 call-out

Example conversation. Mokoena Plumbing is a made-up business.

What we automate for trades

The automations that matter most in your kind of business. Each one is also available on its own.

What's included

  • Setup done for you from one onboarding form
  • An agent trained on your services, prices and hours
  • Answers to enquiries 24/7
  • Lead capture, with handover to you when a person is needed
  • Updates when your prices or hours change

Call-out bookings and upfront fees are on the Growth plan. Quotes and invoices are on Full Ops.

Plans fromR1,499/month

Plus a once-off setup fee. All prices are in South African rand. No VAT is charged.

See pricing

Let your agent take the next enquiry.

Message us on WhatsApp and tell us how your business works. We'll show you what your agent could handle.

Chat to us on WhatsAppEmail hello@openlate.co.za
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