An AI assistant for shops, boutiques and online stores
Shoppers ask one question and buy from whoever answers first. Your agent checks stock, sends the details and takes the payment.
Sound familiar?
"Is this still available?"
Stock and size questions arrive all day, on every channel.
Customers who ask, then vanish
A slow answer means they buy somewhere else.
Orders scattered across DMs
Addresses, sizes and proof of payment sit in ten different chats.
Delivery questions
How much, how long and where to collect.
What your agent does
- Answers stock, size and price questions from your product list.
- Sends product details and photos when a customer asks.
- Takes the order, collects the delivery address and sends a payment link.
- Checks in with shoppers who asked about an item but did not buy.
- Customer:
Do you still have the black denim jacket in medium?
- Agent:
Hi! Yes, there are 2 left in medium at R699. Delivery is R80, or you can collect in store for free.
- Customer:
Delivery to Durban please
- Agent:
Great. Your total is R779. Pay here, then send me your delivery address and we will ship on the next working day.
Pay R779
Example conversation. Urban Thread is a made-up business.
What we automate for shops
The automations that matter most in your kind of business. Each one is also available on its own.
AI assistant
Answers enquiries and captures leads 24/7 on WhatsApp, your website, social media and email.
Invoicing and payments
Invoices sent the moment the job is done, with a pay link and polite reminders until it's paid.
Follow-ups and reviews
Polite follow-ups on quotes that went quiet, and a review request after every finished job.
Owner reports
One message every morning: who got in touch, what was booked, what was paid and what needs you.
What's included
- Setup done for you from one onboarding form
- An agent trained on your services, prices and hours
- Answers to enquiries 24/7
- Lead capture, with handover to you when a person is needed
- Updates when your prices or hours change
Payment links and follow-ups are on the Growth plan.
Plans fromR1,499/month
Plus a once-off setup fee. All prices are in South African rand. No VAT is charged.
See pricingLet your agent take the next enquiry.
Message us on WhatsApp and tell us how your business works. We'll show you what your agent could handle.