Openlate
All industries

An AI assistant for restaurants, cafes and caterers

Nobody can answer the phone during Friday dinner service. Your agent takes the bookings, answers menu questions and handles catering enquiries.

Sound familiar?

  • The phone rings during service

    Your staff are carrying plates, not taking bookings.

  • Big tables that never arrive

    You hold a table for ten on a busy night and nobody comes.

  • Catering enquiries that drag on

    Dates, numbers and budgets take a week of messages to pin down.

  • Menu questions all day

    Is it halaal? Do you have vegetarian options? Are kids welcome?

What your agent does

  • Takes table bookings, and deposits for big groups.
  • Answers questions about your menu, hours and dietary options.
  • Collects the date, numbers and budget for catering enquiries, ready for you to quote.
  • Sends a reminder on the day, so tables do not sit empty.

See everything the agent can do

The Corner BistroExample chat
  1. Customer:

    Hi, can I book a table for 8 tomorrow night at 7? It's a birthday.

  2. Agent:

    Hi! Yes, we can seat 8 at 19:00 tomorrow. For tables of 8 or more we take a R400 deposit, which comes off your bill.

  3. Customer:

    Perfect. Do you have vegetarian options?

  4. Agent:

    Yes, there are five vegetarian mains and I'll send you the menu. Pay the deposit here to confirm your table.

    Pay R400 deposit

Example conversation. The Corner Bistro is a made-up business.

What's included

  • Setup done for you from one onboarding form
  • An agent trained on your services, prices and hours
  • Answers to enquiries 24/7
  • Lead capture, with handover to you when a person is needed
  • Updates when your prices or hours change

Table bookings and deposits are on the Growth plan. Catering quotes are on Full Ops.

Plans fromR1,499/month

Plus a once-off setup fee. All prices are in South African rand. No VAT is charged.

See pricing

Let your agent take the next enquiry.

Message us on WhatsApp and tell us how your business works. We'll show you what your agent could handle.

WhatsApp us